Frequently Asked Questions

What is Direct Primary Care?

Direct Primary Care is an innovative model of healthcare that allows the patient to pay his/her physician directly. This increases access to your physician and allows for more comprehensive care. Find out more information on the Our Vision page and at https://dpcnation.org

Why do doctors save money by cutting out insurance companies?

Insurance companies require excessive paperwork and documentation. It is so excessive that it usually requires two full office staff to file insurance, do prior authorizations, and complete assessments. Less office staff saves the practice money, and we pass the savings along to you.

What services are included in my membership?

Everything that a family physician can do, which is a lot! Care for infants on up to geriatrics. Well visits, sick visits, urgent care, procedures, and more. Visit the Services page for more details.

Do you really mean you are available all day and after-hours?

Yes. We strive to answer urgent messages within an hour during the work day, and as soon as possible after hours. We know that health issues arise at all times of day!

I can see the benefits, but won't this cost me more money?

Often patients think that this model of care will cost them a lot of money. Fortunately, that is not true for most people. The annual cost of care at Revolution Family Medicine is less than the annual deductible for most insurance. (Your deductible is the cash amount your insurance makes you pay before covering services.) Additionally, you will save money on urgent care visits and possibly emergency room care because you will have access to a physician 24 hours a day, 7 days a week. Finally, Dr. Sloan is a UNC-trained and experienced physician who is capable of managing many medical problems that other physicians send to expensive specialists. Avoiding specialist fees for diabetes, COPD, thyroid issues, and psychiatric disorders creates huge savings.

Do I still need my insurance?

Yes. We encourage our patients to keep their insurance, although many patients change to a lower cost plan. Revolution Family Medicine does not cover services such as specialist visits, emergency room visits, hospitalizations, surgeries, and imaging.

When will you be open for appointments?

Our general hours are M-F 830a-4p. However, we are flexible with appointment times to help accommodate our patients' schedules. We do not have standard "office hours" as all visits are by appointment.

Do you accept Medicare?

We are out-of-network with all insurance, including Medicare. Medicare patients may join and pay the membership like any other patient. Dr. Sloan has extensive knowledge and experience with the particular medical needs of older adults. Please note that some Medicare Advantage Plans require use of in-network providers. Please check with your insurance company.

Do you take Tricare?

At this time, we are not accepting Tricare patients.

Do you take Medicaid?

Unfortunately, we cannot accept Medicaid patients. The federal government now bans all out-of-network physicians from prescribing medication or placing referrals for Medicaid patients.

Can I use my HSA or FSA (FLEX card) to pay my monthly dues?

Yes! You can you HSA or FSA funds to pay your membership.

You mentioned discounts on labs, imaging, and medications. How does that work?

We have negotiated proprietary deals with LabCorp for low-cost labs and with Valley Radiology for low-cost imaging. We are not allowed to publish these prices on our website, but they are available to members. For an example of lab (bloodwork) costs, a complete blood count, metabolic panel, liver panel, cholesterol panel, and diabetes screen together costs under $15.

Additionally, Dr. Sloan has a Dispensing Physician License, which allows her to buy certain medications at wholesale prices and pass those savings on to you.

Can I still use my insurance for specialists, imaging, labs, medications and hospitalizations?

Absolutely. However, for imaging and labs, many patients find that our special rates, and our prices on wholesale medications, are less than what insurance charges. We encourage our patients to compare pricing.

Can I cancel my membership?

Yes. You may cancel at anytime and receive membership fees back if you have prepaid. Of note, we do charge a $150 re-enrollment fee if you decide to return.

Can I make an appointment for a one-time visit?

Yes, if approved and if there is an appointment time available. Contact us for pricing.