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Privacy Policy

Effective Date: November 2025
Last Updated: November 2025

Revolution Family Medicine (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your data.

 

1. Information We Collect

We collect personal information directly from you when you:

• Schedule an appointment, complete a form, or contact us through our website, patient portal, or SMS/text message.

• Provide information during visits, calls, or telehealth sessions.

The types of personal information we may collect include:

• Name, date of birth, address, phone number, and email.

• Medical history, health information, and records relevant to your care.

• Payment or insurance information (if applicable).

• Communication preferences and any information you choose to share via messages or forms.

 

2. How We Use Your Information

Your personal information is used only for legitimate business and medical purposes, such as:

• Providing, coordinating, and improving medical care and related services.

• Communicating about appointments, follow-ups, and health information.

• Managing billing, insurance, and administrative tasks.

• Maintaining internal records and compliance with applicable laws.

 

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties.
We may share limited data with trusted vendors or service providers who assist in operations (e.g., secure messaging platforms, billing systems, or lab services) — but only as necessary and in compliance with HIPAA and privacy regulations.

We do not share your SMS consent or phone number with any third parties or affiliates for marketing purposes.

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4. Data Security

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, electronic transmission over the internet or mobile networks cannot be guaranteed 100% secure.

 

5. Your Choices

You may:

• Opt out of non-essential communications at any time.

• Request updates or corrections to your personal information.

• Revoke consent for SMS or email communications by contacting our office or replying STOP to any text message.

 

6. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve functionality and user experience. These do not collect protected health information (PHI) and can be disabled through your browser settings.

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7. Updates to This Policy

We may update this Privacy Policy periodically. The most current version will always be posted on our website with the “Effective Date” noted above.

 

8. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us

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SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Revolution Family Medicine. This includes SMS messages for conversations (external) and conversations (between employees).

Message frequency varies. Message and data rates may apply.

Message HELP for help.
Reply STOP to any message to opt out.

If you consent to receive SMS from Revolution Family Medicine, you agree to receive appointment reminders, health updates, or practice notifications. Message frequency may vary depending on care needs and scheduling activity.

We respect your privacy—your SMS consent and phone number are never shared with third parties or affiliates for marketing purposes.